User Terms of Service

Welcome to Ceelo

Welcome to Ceelo your continued use of this platform implies that you agree to comply with and shall be bound by the following Terms & Conditions which governs Trovela Company’s Platform “Ceelo” relationship with any individual, corporation, association, agency, company, or other entity who accesses or uses the Platform (the "User" or "you").

Trovela Company and/or its subsidiaries, affiliates, through its sponsored platform "Ceelo", provides website, mobile app and other products and services to you when you visit, download, swipe, chat, shop, access content, use Ceelo products/services or use software provided by Ceelo in connection with any of the foregoing (collectively, "Ceelo Services"). Ceelo provides its Services subject to the following conditions.

By using Ceelo Services, you agree to these conditions. Please read carefully

We offer a wide range of services, and sometimes additional terms may apply. When you use our service you also will be subject to the Disclaimer, Content Guidelines and Terms & Agreements applicable to that Ceelo Service ("Service Terms"). If these Terms of Use are inconsistent with the Service Terms, those Service Terms will prevail.
If you do not wish to be bound by this agreement, do not access the Ceelo websites or download the mobile application.

PRIVACY

Please review our Privacy Policy, which also governs your use of Ceelo Services, to understand our practices.

PERSONAL INFORMATION

Your personal information when you create a Ceelo account and personal information used to claim gifts are safe with Ceelo. Your personal information will be demanded when you are to claim a gift shared by your match or gifts which you purchased for yourself or someone else.

Ceelo vendors will not by any means share your personal information with anyone, and Ceelo will not share your personal information on claims unless you authorize such transaction.

ELECTRONIC COMMUNICATIONS

When you use Ceelo Services, or send emails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as emails, texts, mobile push notifications, and messages on this app or through the other Ceelo Services, such as our Customer service portals, and you can retain copies of these communications for your records. You agree that all agreements, notifications, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through any Ceelo Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Ceelo or its content suppliers and protected by Nigerian and copyright laws. The compilation of all content included in or made available through any Ceelo Service is the exclusive property of Ceelo and protected by Nigeran and international copyright laws

TRADEMARKS

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Ceelo Service are trademarks of Ceelo in Nigeria and other Countries. Ceelo's trademarks cannot be used in connection with any product or service that is not Ceelo's, except with the prior written consent of Trovela Company. All other trademarks not owned by Ceelo that appear in any Ceelo Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Ceelo.

PATENTS

One or more patents owned by Ceelo apply to the Ceelo Services and to the features and services accessible via the Ceelo Services. Portions of the Ceelo Services operate under license of one or more patents.

ACCESS AND LICENSE

Subject to your compliance with these Terms & Conditions, Ceelo Content Guidelines and any other Service Terms, and your payment of any applicable fees, Ceelo or its content providers grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal and non-commercial use of the Ceelo Services. This license does not include any resale or commercial use of any Ceelo Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Ceelo Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms of Use or any other Service Terms are reserved and retained by Ceelo or its licensors, suppliers, publishers, rights holders, or other content providers. No Ceelo Service, nor any part of any Ceelo Services, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Ceelo. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Ceelo without express written consent. You may not use any meta tags or any other "hidden text" utilizing Ceelo's name or trademarks without the express written consent of Ceelo. You may not misuse the Ceelo Services. You may use the Ceelo Services only as permitted by law. The licenses, if any, granted by Ceelo terminate if you do not comply with these Terms of Use or any other Service Terms.

USER ACCOUNT

You need your personal Ceelo account to use certain Ceelo Services, and you are required to be logged in to your Ceelo account preview people’s profile, swipe, chat and have a valid payment method associated with it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account password and PIN. Ceelo only sells products for adults, who can purchase with a credit / debit card or other permitted payment method. Ceelo account is only user individuals from age 18 and above, minors caught using these services will be persecuted by law, you may use the Ceelo Services only with involvement of a parent or guardian. Everything sold on Ceelo is intended for adults from 18 and above. You must be at least 21 years of age to purchase alcohol, or use any site functionality related to alcohol. Ceelo reserves the right to refuse service, terminate accounts, terminate your rights to use Ceelo Services, remove or edit content, or cancel orders in its sole discretion.

NUDITY AND NSFW

Public exposure of private parts as an adult, either individual or a group media on Ceelo is considered offensive. Ceelo reserves the right to refuse service, terminate accounts, terminate your rights to use Ceelo Services, remove or edit content, or cancel transactions in its sole discretion.

MEMBERSHIP AND SUBSCRIPTION

If your subscription involves a recurring payment of a fee, unless you notify us before a charge that you want to cancel or do not want to automatically renew your membership or subscription, you understand it will automatically continue and you authorise us (without notice to you) to collect the then-applicable fees and any taxes using any other payment method we have on record for you.

If we are unable to charge you for the renewal of your subscription through any of the payment methods that we have on file for you, we may cancel your subscription, as applicable, unless you provide us with another payment method. If you provide us with a new payment method and are successfully charged before your membership or subscription is cancelled, your new membership or subscription period will be based on the original renewal date and not the date of the successful charge.

You may cancel your membership plan and any subscriptions anytime you feel like. If you cancel your membership or subscription, you will not receive a refund of any fees already paid. Your member benefits terminate when your membership is cancelled, but cancellation does not terminate your license and access to purchased goods or services or use other services of Ceelo.

REVIEWS, DISCUSSIONS, AND OTHER FORM OF COMMUNICATION

You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Ceelo reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Ceelo a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Ceelo and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Ceelo for all claims resulting from content you supply. Ceelo has the right but not the obligation to monitor and edit or remove any activity or content. Ceelo takes no responsibility and assumes no liability for any content posted by you or any third party.

INTELLECTUAL PROPERTY COMPLAINTS

Ceelo respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please send an email tocare@getceelo.com

RISK OF LOSS

All purchases of physical items from Ceelo are made pursuant to a shipment contract. This means that the risk of loss and title for such items are solely yours. It’s vital to provide accurate shipping information, and the rest would be resolved by the vendor.

RETURNS, REFUNDS AND TITLE

Ceelo does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Ceelo does not take title to the refunded item. For more information about our returns and refunds, please see our Return Policy

PRODUCT DESCRIPTIONS

Ceelo attempts to be as accurate as possible. However, Ceelo does not warrant that product descriptions or other content of any Ceelo Service is accurate, complete, reliable, current, or error-free. If a product offered by Ceelo itself is not as described, your sole remedy is to return it in unused and untampered condition.

PRODUCT AND PRICING

Products and prices are provided by a manufacturer, supplier, or seller of those goods. Ceelo does not own any product on the GiftBox, products and prices are provided by vendors and partners.
From time to time, prices and promo deals may be introduced by Ceelo and vendors.
Each product and vendor has its own terms of pricing.

APP PERMISSIONS

When you use apps created by Ceelo, such as the Ceelo App, you may grant certain permissions to us for your device. To make use of Ceelo permission to gain access to some vital aspect of your phone is required.
Location Services, this enables you to be found by other users, and also enables other users to find you.
Media Files, this enables you gain access to your media files, for updating profile pictures, uploading for gallery use.
Notification, this enables you get notifications of chat messages, transactions and matches.

SANCTIONS AND EXPORT POLICY

You may not use any Ceelo Service if you are the subject of Nigerian sanctions or of sanctions consistent with Nigerian law imposed by the governments of the country where you are using Ceelo Services. You must comply with all Nigerian or other export and re-export restrictions that may apply to goods, software (including Ceelo Software), technology, and services.

AVAILABILITY

Ceelo is only available to Nigerian users, whereas users who sign up from other parts of the country will not get the best out of Ceelo services because of unavailability of our services in those continents.

OTHER BUSINESSES

Parties other than Ceelo operate stores, provide services or software, or sell product lines through the Ceelo Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. If you purchase any of the products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from Ceelo. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). Ceelo does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other terms of use.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Ceelo and all information, content, materials, products (including software) and other services included on or otherwise made available to you through the Ceelo services are provided by Ceelo on an "as is" and "as available" basis, unless otherwise specified in writing. Ceelo makes no representations or warranties of any kind, express or implied, as to the operation of the Ceelo services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through the Ceelo services, unless otherwise specified in writing. You expressly agree that your use of the Ceelo services is at your sole risk.

To the full extent permissible by law, Ceelo disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Ceelo does not warrant that the Ceelo services, information, content, materials, products (including software) or other services included on or otherwise made available to you through the Ceelo services, Ceelo's servers or electronic communications sent from Ceelo are free of viruses or other harmful components. To the full extent permissible by law, Ceelo will not be liable for any damages of any kind arising from the use of any Ceelo service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through any Ceelo service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

DISPUTES

Any dispute or claim relating in any way to your use of any Ceelo Service, or to any products or services sold or distributed by Ceelo or through getceelo.com will be resolved by binding arbitration.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies posted on this site. These policies also govern your use of Ceelo Services. We reserve the right to make changes to our site, policies, Service Terms, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

ADDITIONAL CEELO SOFTWARE TERMS

The following terms (“Software Terms”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection with Ceelo Services (the "Ceelo Software").

Use of the Ceelo Software.

You may use Ceelo Software solely for purposes of enabling you to use the Ceelo Services as provided by Ceelo, and as permitted by these Terms of Use and any other Service Terms. You may not incorporate any portion of the Ceelo Software into other programs or compile any portion of it in combination with other programs, or otherwise copy (except to exercise rights granted in this section), modify, create derivative works of, distribute, assign any rights to, or license the Ceelo Software in whole or in part. All software used in any Ceelo Service is the property of Ceelo or its software suppliers and is protected by Nigerian and international copyright laws.

Use of Third Party Services.

Trovela Company uses Third-Party API services and by signing up to this Service, you agree to be bound by the Terms and Policies applicable and/or governing Third-Party content. Links to Third-Party websites and online services that may be contained in these Terms are not owned or controlled by Trovela Company. Therefore, Trovela Company makes no representation and assumes no liability or responsibility for the content, privacy policies, or practices of these third-party Services, or the accuracy, reliability, or correctness of those services.

You may view the Third-Party terms and policies in the links below

No Reverse Engineering.

You may not reverse engineer, decompile or disassemble, tamper with, or bypass any security associated with the Ceelo Software, whether in whole or in part.

Updates.

We may offer automatic or manual updates to the Ceelo Software at any time and without notice to you.

Government End Users.

If you are a Nigerian Government end user, we are licensing the Ceelo Software to you as a "Commercial Item" as that term is defined in the applicable Laws of the Federal Republic of Nigeriaand the rights we grant you to the Ceelo Software are the same as the rights we grant to all others under these Terms of Use.

Conflicts.

In the event of any conflict between these Terms of Use and any other Ceelo or third-party terms applicable to any portion of Ceelo Software, such as open-source license terms, such other terms will control as to that portion of the Ceelo Software and to the extent of the conflict.

ceelo terms